Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Mycomicshop.com is one of the best online sellers of comics that I have had the pleasure of ordering from. Excellent service.
— William W., Thornton, CO

Order arrived safe and sound today. I just wanted to thank your staff and applaud your company’s mission-objectives regarding comprehensive inventory, excellent customer service (previous $300+ order I placed got ‘returned to sender’ and you made the process easy and stress-free), fair pricing, and precedents set in global comic sales. You have been the marketplace bastion of online comic sales in my 3+ years of ordering bi-weekly, and the tiny issues I have had were accommodated expeditiously. Seeing the package on my stairs this evening, the giddy childlike Christmas morning jubilance was quickly replaced by fear upon noticing a giant gash in the cardboard on a bottom corner. Luckily, your thorough packaging prevented even the slightest nick or dent in the comics themselves, and it’s that type of attention to detail that really proves you guys are top-tier in online marketplaces. You can’t make 100% of the customers happy 100% of the time every time, but you have a very loyal and appreciative client in yours truly, and I just wanted to send some positive vibes your way.
— Spencer K., San Francisco, CA

I truly appreciate and love how you guys package the comics, as well as how you keep them secured in the box. I ordered from a company called xxxxxx comics not too long ago and it was a nightmare, everything came damaged. But not from you guys, I got your package today and every single comic was perfect. Please keep it up, I can tell you care about comics and your customers, so thank you again.
— Alan L., Antioch, CA

You always have fantastic service and such an awesome site for comics!
— Damian K., Swansea, United Kingdom

Wow - you guys are great! I got my mag seemingly overnight, and the packaging is flawless. Your customer service makes me feel like I'm somebody famous or important, but I'm just an average Joe. I am impressed.
— John E., Pittsburgh, PA

As always, thank you and your staff for the excellent care you show your comic book customers, including me!
— Raymond E., Nacogdoches, TX

You’re my favorite comic book store. I’ve purchased from over 40 sellers in the last 2 weeks and you are, by far, the very best in the business. Your site is awesome, with great prices and availability. Your shipping and packaging is also the best, by a landslide. Thank you!
— Matt S., Los Angeles, CA

Thank you so much. I do appreciate the careful packaging you do, and the superb professionalism of your company!
— Steve C., Aubrey, TX

Thanks again. You folks have the best service and comics!
— William N., Orlando, FL

Thank you for this order and please thank Jessica again for kindly helping with an order this past week. Take good care and have a great rest of your weekend.
— Kevin O., Greeneville, TN

Thank you, MyComicShop, for being easy and courteous to deal with!
— Matt F., National City, CA

I thank you once again for your continued excellent customer service!
— Walt V., Durham, NC

Once again I am very pleased with the patience and the simplicity of this website and company! I can't praise the folks at My Comic Shop / Lone Star Comics enough for everything they do to make this such a worthwhile experience! My hat is off to ALL of you again!
— Ryan P., Hamlin, WV

I appreciate all you've done for me. Some comics are pricey, but they nearly always look slightly better than I expected. Thanks for doing such a great job even during such a wild time!
— John G., Duncan, OK

You folks are the absolute best! You have reinvigorated my love of reading comics. Thank you for the exceptional service. I hope all members of your team are staying healthy.
— Jono D., Montreal, Canada

You all are great. No problems with my orders, comics are in good condition and packed tight.
— Mark C., North Las Vegas, NV

My last order was lost in the mail. The call center was very helpful and kind and issued me a refund as well as helped me find the items in my cart. I hope I may still receive that package and I hope that this one finds its way here more successfully
— William O., Lothian, MD

I love you guys. You always have a variety of comics that I need to fill in holes in my collection and at a very reasonable price. Packaging is professional and anytime I've had an issue, dealing with customer service has always been a very pleasant experience. Thanks again!
— Jacob W., Pawtucket, RI

Amazing customer service and great deals on books I need.
— Clinton R., Owasso, OK

Thank you for shipping securely, appreciate your great customer service!!
— Jeff N., Murfreesboro, TN

Great website. Very responsive customer service.
— David M., Sydney, Australia

I simply cannot say enough about the service, patience, and professionalism of this website, this company, and its employees. Quick service, excellent selection, fair auctions, and just an overall pleasure to be a customer. Take a bow Lone Star Comics! You've earned my business for the past several years and you will have my business for several years to come! I am a Bronze Age and Silver Age collector.
— Ryan P., Hamlin, WV

Thank you, Skyler, for helping! This means so much.
— Michael M., North Hollywood, CA

I know things are hectic right now, but I truly appreciate that your taking the time to pack my order securely. I had some damaged items in a recent order, but the replacements you sent were in excellent shape! Thank you! Your great service is one of the reasons I am a return customer! Be safe!
— William A. O., Gautier, MS

Happy Memorial Day to everyone at mycomicshop.com! Thank you for the continued great service to the comic buying community!
— Shawn D., Whitestone, NY

Thank you for the great service, great packaging, quick shipping, great prices, and the great books! Will definitely keep coming back!
— Richard V., Beryl, UT

Customer service representative very friendly and knowledgeable.
— Douglas K., Aurora, CO

Thanks for your excellent customer service!
— Brian S., Minneapolis, MN

Thank you so much for your continued great customer service and products of "as described" quality. Best comics online shopping experience!
— Juan C., Huntington Park, CA

Great selection and customer service!
— Dustin S., Easton, PA

Conan has been awesome to deal with, I really appreciate his patience walking me through the purchase process. Thanks.
— Charles R., Chilliwack, Canada

I just received my Hell Arisen #3 in a very quick and timely manner. Thank you for being fast and easy to deal with. I will definitely use you guys again.
— Tom C., Minooka, IL

Love that I can find the comics I need from your shop, how carefully everything is packed, and great customer communication and support. Have had no problems anywhere. Looking forward to receiving my next order
— Evelyn H., Garden Grove, Ca, CA

Thank you very much for all this time being super helpful. You guys are the best. I really do appreciate your hard work.
— Gabriel B., New York, NY

You guys are just awesome! Never once let me down and always happy with my orders, thank you so much for taking the time and putting care into shipping comics to me. I really appreciate you and your team!
— Chelsea C., Abilene, TX

Had a great experience selling my comics for trade credit. I was paid more than expected, so now I can research and browse and keep buying comics!!
— Michael A., Berry, KY

You guys are great to deal with.
— Bob S., Saranac lake, NY

Always great service and selection. Thank you!
— Austin G., Greenwood, SC

As always, excellent service brings me back.
— Stephen D., Grimsby, Canada

Thank you! Always a satisfied customer!
— Michael D., Fair lawn, NJ

It was a tad bit difficult to search for volumes and issues but I eventually got the hang of it and thanks to the staff for replying to my Facebook message.
— Daniel L., McDonough, GA

Your inventory and staff ROCK!!
— Nicole K., Fond du Lac, WI

Your company has always expertly packed my orders... thank you!
— Jonathan S., Hampton, VA

You guys are awesome!
— Matthias B., Vögnitz, Germany

Very good customer service. Sarah is the best and very helpful.
— Mohammed I., Chino Hills, CA

Mycomicshop is the best all around.
— Brian M., Washington, DC

You guys are awesome! Thank you so much for all that you do.
— Grant K., Huntertown, IN

You guys are awesome! Continue the great work! Looking forward to continuing doing business with you!
— Yuval B., Pacoima, CA

Thank you for this fantastic service.
— Guy O., Brantford, Canada

It is always amazing what you can find at the World's Greatest Comic Book Shop! Awesome comics at collectible prices... thank you once again, I look forward to my books and art.
— Anthony M., Kenmre, Ireland