Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

Thank you for providing timely and solution driven customer service! The two representatives that I have worked with have been extremely helpful.
— Jason G., Fredericksburg, VA

Thank you for the outstanding customer service each year.
— Gerald W., Lakewood, CA

Hi guys, Just wanted to say thank you - you have an awesome site full of beautiful books. I wanted to throw a special shout-out to Conan - who has been extremely helpful and supportive in my last transaction. Conan has given me awesome customer service and this specific support and flexibility has changed my preferences (and browser bookmarks) so that MCS is now the first place I look for books.
— Daniel V., Peregian Beach, Australia

You guys have been awesome so far with your prompt service, quality, well-protected packaging, and prices that are very competitive! Thanks! :)
— Joseph M., Clarksville, TN

As usual, rock star service and a rock star site. If only I had more disposable income so I could get more! ;) Keep up the great work!
— Scott M., Issaquah, WA

I have been selling to you for nearly 20 years. Whenever I run across cool stuff I ship to you. Anyway, I recently tried your consignment option for the first time. I want you to know that your consignment team does a great job. They helped me figure out the system and are always prompt in answering my questions. I am a hardcore nerd freaking out at the smallest things. Your team smooths things out and explaining how everything works.
— Rob P., Priest River, ID

Thank you for your outstanding site and wonderful service. Keep it up!
— Matt M., Yukon, OK

This is the second order I'm placing through Mycomicshop and I wanted to say the service is outstanding, from the quality of comics to the customer service with the email updates. Thank you so much for having such a great store, my number one place for getting comic books.
— Davis M., Winterville, GA

Thank you for the continued great service and fair prices! Enjoy the summer!
— Shawn D., Whitestone, NY

Please pass along my thanks and gratitude to the consignor! This kind of help and customer service makes me incredibly happy to be buying my comics solely from you guys!
— Michael N., Philadelphia, PA

Congratulations on formatting your auctions to better suit the needs of bidders. I can't pay enough compliments to your team for being so helpful and knowledgeable.
— Allen F., Poughkeepsie, NY

My gracious thanks to all the workers there. Pickers and packers and graders. What great jobs they do. Thanks.
— James S., Boxboro, MA

Okay, not my first time, but over time I've begun to more deeply appreciate your going the extra mile to offer people options to buy/sell to/from you or others via store credit, cash, auction, and consignment. Every policy/rule/procedure I've encountered actually makes sense to me as necessary because of quantities, business flow, and fairness. (As a retired litigation attorney who used to represent businesses, my praise in this context is not earned unless fully merited.) Your staff have been unfailingly helpful, too! Keep up the good work. Speaking of which, here's another proposed sale list for y'all to work on. :) Cheers!
— Joan M., Seattle, WA

You as a company have always been great to me, you have great service and competitive pricing. Thank you.
— Joshua N., Portland, OR

This is one of the best sites on all of the internet and I've always had the best service here. Thank you very much for being awesome.
— Kevin T., Arlington, TX

Regarding the comics I am selling to you, thank you for the yellow flagged items that indicate a significant offer price reduction below a given grade. I reviewed them and accept the risk of lower grading. I'm excited to learn what my overall grading accuracy rate is so I can learn and do better next time. I've still got boxes and boxes of comics to go through and submit for sale. Cheers!
— Joan M., Seattle, WA

I received a very satisfying response from Customer Service after a package got lost in travel. So far, I have nothing but good things to say about the site. Both the search engine and the notice of now-available items seem to work perfectly! Keep up the good work!
— Mauro F., Montevideo, Uruguay

I love the consignment service. I have had nothing but good experiences. I will keep using your consignment service anytime I need to sell books in the future. Thanks for all that you guys and gals do.
— Edward H., Clarksville, TN

It has been awesome working with you and putting some of my stuff up for consignment.
— Josef J., North Bergen, NJ

Wanted to say thanks for everything regarding the auction of my Green Lantern #87 9.8. I'm really happy with the price achieved. You should be getting a steady stream of decent stuff from me this year.
— Sam C., Goodwood, South Australia

I Love Mycomicshop! Best service, best prices and honestly BEST ONLINE 'N OFFLINE COMIC STORE! I only buy comics and collectibles from Mycomicshop.com!
— Robert L., Fairbanks, AK

Outstanding prices, selection and customer service. Thanks for your years of continued service, you guys really are the only reliable place for comics online. I'll keep coming back every month!
— Adam G., Tallahassee, FL

Again, I really have to praise the staff at My Comic Shop.com. Not only have you given an old comic book fan the chance to enjoy my childhood and the thrill of collecting, but the opportunity to allow a humble school teacher to pay by money order. You all are the very best and I will continue to do business with your stellar company. Also, a special and much deserved shout out to Este. You are an absolute gem, my dear!
— Ryan P., Hamlin, WV

I have only just recently started buying comics, but so far have only bought them from you guys. 10/10 service.
— Thomas F., Hoppers Crossing, Australia

Thank you very much for the great selection of comics and great service.
— Justin B., Oklahoma City, OK

Lone Star Comics supplies graded comics with affordable prices and professional service. The customer support has been first class.
— Michael B., Norman Gardens, Australia

Thank You! Just wanted to say your customer service is great. :)
— Anne M., Holmen, WI

Thanks for a great transaction last time. I've found some more gems to send to you. I've recommended Lone Star Comics to so many people! You are so good to work with.
— Kyle M., San Francisco, CA

A special thanks to Este for all her help with my orders during the year. Her high level of customer care has made purchasing from mycomicshop.com a real pleasure.
— Michael B., Norman Gardens, Australia

Thanks, as always! There are simply not enough compliments that I can send your way! I am so far beyond satisfied with all my orders, all my trade-ins, customer service, shipping time, packaging, condition, etc. Honestly, Lone Star Comics could not be any better and I cannot recommend you to anyone anymore emphatically! Thanks for everything!
— Mike A., Edenton, NC

Thank you for continued great customer service! :)
— Kevin J., McMinnville, TN

Thank you for continuing to provide an excellent selection of older comics and exceptional customer service.
— Kyle C., Holloman AFB, NM

I think your web site is very user friendly and I find it very effortless to list many comics at once. I have been a happy customer of mycomicshop.com since last August, and it is all due to Este. She has always returned my telephone calls as soon as she can and patiently listens to what I have to say even though I know she is very busy with other business. Este is totally committed to customer satisfaction and will always take the extra step to get to that goal. I have been in the business of collectibles for over 50 years (stamps, coins, comics, action figures, civil war postal history, etc.) and I know that business success is directly proportional to the dedication and energy of your employees. Este has it all. Please don't think I am going off the deep end with my comments. I sincerely believe everything I have said. Looking forward to your continued success and my pleasure in doing business with you.
— Allen F., Poughkeepsie, NY

You all offer a great service and provide even greater customer service. I appreciate and value your courtesy. I am a loyal customer. Keep up the awesome work, and thank you.
— Miguel R., San Antonio, TX

Thank you for crediting my account for the missing publication, your customer service is excellent! I appreciate it very much.
— Anrica M., Centurion, South Africa

I just bought 39 comics from you. They were in great shape and had great prices. I knew if you were this fair with my purchase, you would also be awesome to work with in trading. Thanks for the pleasant experience; I look forward to many further purchases. You brought me back into the comics fold after a 30 year hiatus. :)
— Dave S., Largo, FL

I have received several excellent comics and plan to order more. Excellent service and communication.
— Tracy O., Richland, MO

I've called a couple times in the last few days and your customer service staff has been amazing. Thank you.
— Adam H., Pearl, MS

I have always been happy and impressed with my orders and the care you take to ship them to me without damaging the product. Thanks for your excellent customer service, keep up the great work!
— David S., Carlisle, IA

Thanks for the great selection and service.
— Christopher M., Troy, NY

Hi, folks at mycomicshop, yet another fantastic order of awesomeness. Time and time again you provide brilliant service, exceptional packaging and exactly the condition stated/ordered. I'm a highly impressed customer. :)
— Aaron T., Invercargill, New Zealand

Best wishes to the staff at mycomicshop.com for a happy and healthy New Year! Thank you for years of continued great service and great prices!
— Shawn D., Whitestone, NY

Great comics, huge selection, and a great price along with excellent service.
— Phillip B., Fairfield, CA

Here you go, guys, my last trade of the year! Thank you for all of your great service this past year.
— Carl S., Fort Wayne, IN

Thank you for your fast, friendly service. My books came very well protected and in excellent shape. Thank you for having a great selection and fulfilling my order!
— Enrique M., Espanola, NM

I am a returning customer due to your easy to navigate site and great service, thanks!
— Samuel K., Cypress, TX

Thanks, guys. You're the only place I shop online, and I've always gotten great service from you. Keep up the great work!
— Bryan B., Albany, OH

Always a pleasure coming onto this site for the outstanding customer service and great prices on some hard to find comics! Love this site, will always use it! Keep up the good work!
— Christopher D., Brooklyn, OH

Your website is very easy to use, your packaging is secure and inventory is outstanding! Thanks for the great customer service!
— Beth D., Elderton, PA

I'm pretty sure there is literally no way to help this place improve. It's easy to order, shipping always arrives on time (usually before) and the staff is so friendly.
— Pamela F., Lockhart, TX