Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Our Service

You guys have an amazing selection of comics and awesome service.
— Alexandra A., Chicago, IL

Always a pleasure, thank you again! You're my one-stop shop for back issues on the web. I can always count on Lone Star Comics for excellent service, price and selection!!!!
— Steve M., Rochester, NY

Thank you so much for your prompt and courteous attention to the mishap on my last order. Your customer service and superlative packaging is what has made you my turn-to on-line comic shop. Thanks again!
— Agustin J. R., Lilburn, GA

I am sending you this message from beautiful Greece. I've been a customer of yours a couple of years and I have bought thousands of comics (through both your subscription service and back issue catalog). Unfortunately, I am living far away and I can’t visit one of your stores or meet you. I'd like to thank you and your entire staff for the excellent job you all are doing. I must “scream” that you are the best of the best!!! You have a wonderful, friendly, easy to explore site. Your prices are very good and your service more than excellent!!! Again, thank you for the good job you are doing.
— Stathis C., Athens, Greece

Great service. Easily the best site I go to.
— Rob C., Athabasca, Canada

I am always impressed by the exceptional service of Lone Star Comics/mycomicshop.com! I am happy I found your website! Keep up the good work/service! You guys are the BEST!
— Andrew J., Flourtown, PA

Since I first used mycomicshop.com some years back to fill the gaps in my collection, I have been using your subscription service. Even though we have a local comic shop here on the other side of the world (Australia), I have found that ordering through you folks has been a much more pleasurable experience. The quality of the merchandise, the service (even though we never talk face to face), and the pricing have been excellent. And it is in this regard that I have decided to drop you a line. As a small business owner myself, I realize that when staff do a great job it should be mentioned to their employers so that they realize how much their clients value that extra touch. I would like to pass on a big thank to Jacinda of your subscription service for her prompt reply to my email. This is not the first time in which she has answered my questions via email, always promptly. As managers, the main customer/client feedback we get is usually in a negative tone - complaints about service or product. However, it is the little things that are just as important, and it is always nice to hear how one of our staff help someone. It shows how much our staff show pride in their work and value the business. With that in mind, again thank you for a continued excellent service.
— Jason B., Hobart, Australia

Thank you for all the excellent service. It's been a pleasure doing business with you this past year. Everything about Lone Star Comics has been first rate! My personal collection is looking good thanks to your trade option.
— Wes H., Tualatin, OR

I love that you guys always have all the information I need and are extremely helpful. I will continue to shop here for the rest of my life, and pass on the information to my friends and family.
— Angel V., Miami, FL

I initially ordered from you via your eBay shop. I was very impressed with the service and the accuracy of the grading of the book. I have subsequently found your shop from the leaflet in my original order! I very much look forward to these books. Thanks.
— Anthony A., London, United Kingdom

Your web site is incredible!! I use it all the time as a reference tool. I've bought before and I was very satisfied with your service.
— Carl O., Glendale, KY

I was pleased with the prompt service. Also, the quality of the items was exactly as described.
— Denise C., Council Bluffs, IA

Always love doing business with you. Nothing but amazing customer service and excellent comics and shipping. Thanks!!
— Chad S., Tacoma, WA

Just wanted to let you know I was very impressed at the care and service I received on my last two orders. Keep up the good work!
— Adam S., Trail, Canada

I have ordered from your online store twice before and your service and packaging have both been incredible. This is by far the best online comic store! I feel very confident ordering from you and will do so again in the future.
— Trisha P., Windsor, Canada

Mycomicshop is still in the top 1% of comic sellers - courteous, friendly, and professional. Thank you again and continued best wishes to the MCS team.
— Robert K., Kendall Park, NJ

Thanks I've bought comics from you for years and the service, and prices are the best.
— David C., Sterling, VA

I just wanted to send you some positive feedback regarding your system for buying comics from customers. After logging a number of books in the previous days, I sent in a shipment of old and new books a couple weeks ago. Firstly, I think your system for logging comics is great and easy to use. The recommended grades are great, too, though in my case I don't really need them. After sending the shipment in and it was reviewed, I think there were a half dozen books we disagreed on as far as grades go, but the discrepancy was only half a grade or so and pretty miniscule as far as I'm concerned. I think you've got a couple of things that any competitors might find hard to match: 1.) Your communication as far as what a customer needs to do is top-notch and easy to follow. It's pretty tough to not know what you have to do next or what step in the process your order is currently sitting in. 2.) Your customer service is fantastic as far as going the extra mile to answer questions and communicate with the customer. I just wanted to forward this to you because working in the Internet Customer Service/Software business myself, I know sometimes you hear the ass-end of the deal more often than not, regardless of the good job you may be doing overall. I've just submitted a couple more invoices for shipments to you guys and imagine I will continue to do so in the future. Thanks much, man!
— Gary N., Tucson, AZ

Keep up the great service and wide selection.
— Dora P., Leesville, TX

I have had nothing but good experiences since I started ordering through your website. By far, bar none, the best site for comic collectors on a budget. Thank you for great service.
— Joe S., Wister, OK

Thanks again for your great service and prices. As usual, you have been able to find the things I have on my want list at reasonable rates. Your inventory is also outstanding for the number of back issues you have available for some very obscure comics. Keep up the good work. I enjoy helping you stay in business.
— John W., Jacksonville, FL

Thanks for your great service and great prices!
— Don L., Cranberry Lake, NY

I really like your site. It's easy to browse and your service is the best. Thank you.
— Rob B., Hacker Valley, WV

Thanks for the direction and assistance when I called the shop! Great service. I will be back!
— Joe B., Stevens Point, WI

Very pleased with the price, selection, and service I have received so far. Expect a lot more business in the future!
— Patrick P., Bangor, MI

I love your quick shipping and great packing too. You have been awesome about communication as well, so thank you! You are MY COMIC SHOP!
— Ali D., Fort Riley, KS

I have had great service from you folks and really appreciate it. Thanks.
— Paul G., Salem, OR

Buddy, Thanks for the response regarding the post office handling of my most recent shipment. I figured that was what happened. No worries on my end. With all the great sales/transactions/trades and so forth you guys have provided me, I didn't bat an eye.
— Christopher A., Sanford, NC

Always a pleasure doing business with you guys! Great selection and great service!
— John M., Summerville, SC

Great service, and the books last time were in amazing shape. I look forward to my next order.
— Petar V., Brooklyn, NY

This is the best online comic book outlet I've ever used. You guys have a great selection, an easy site to navigate and use, are friendly, and really seem to look out for your customers. Best of all, it's all well put together. Keep up the good work and I'll be sure to: 1) use your company again, and 2) recommend you to all my fellow comic lovers. Thank you very much!
— Brad S., Jacksonville, FL

You guys are the BEST!!! Totally professional, customer service oriented, and able to help me complete some runs in my collection. Life is good!
— Len M., Natchez, MS

Thanks for continuing to provide the best service and professionalism in comics retail!
— Frank C., Harvard, MA

Thanks for the fast, reliable service and competitive prices. You have a very user friendly website and I appreciate the timely want list notifications. You're the best in online comics I've found. Keep up the great work!!
— Robert J., Homewood, IL

Thank you for the continued great service, great prices, and fast delivery!
— Shawn D., Whitestone, NY

Buddy Saunders, I've not received better, more personal service from any other online seller. Hats off to you, and to mycomicshop.com!
— K W., Point Roberts, WA

I value your excellent service. I've never had anything to complain about. Thank you.
— Joe T., Mansfield, LA

Haven't ordered in awhile, but have always had GREAT service, and have purchased some amazing comics from Lone Star over the years!
— Garth J., Markham, Canada

All I can say is I love your website. I always find what I want, the service is great, and my comics always arrive in perfect condition. Keep up the good work!
— Jordan H., Bullhead City, AZ

I enjoy shopping with mycomicshop. Thank you for the great selection and service.
— Stephen K., Picton, Canada

Once again, great online shopping & great service! You guys have a SUPERB online store...LOVE IT!
— John V., Markham, Canada

I just checked in my third order from you guys, and once again I am impressed. Thanks again for the great website design and excellent customer service.
— Michael G., Murrells Inlet, SC

Great Prices! Good Service! I have been very pleased in the past. Keep up the good work!
— John M., Bayside, NY

Thank you for the great selection and for your assistance with processing this order!
— Doug P., Turnersville, NJ

Great web site. We are previous eBay customers and loved the great customer service! Thanks for the low prices!
— Wanda L., Chapin, SC

Fantastic inventory, user friendly online ordering, great customer service, informative and enjoyable newsletters, what more can I say? You are the best in the country as far as I am concerned.
— Arthur T., San Diego, CA

Thank you so much for helping us locate the comic book character we asked about. We have bought a lot of comics through Lone Star. Best place to shop for comics. Thanks for answering so promptly.
— Joyce A., Dallas, TX

This will be my 5th selling transaction with you guys. First, I want to thank you for being more than fair with your buying/store credit prices. I really like doing business with mycomicshop.com. You guys always make me feel like a VALUED customer when selling or trading my books.. Most comic shops make me feel like my books are worthless junk when I'm trying to sell or trade my doubles. You guys are the complete opposite, you always make me feel like my stuff is valued and wanted. Thanks again.
— Wil B., Noble, OK

Love this site! Thanks for the great selection, prices, and service!
— Andie M., Los Angeles, CA

Thanks again! It is always a pleasure getting comics from you guys. The grading is spot on, shipping is impeccable, and service is fast and helpful.
— Meagan M., Tucson, AZ