Customer Feedback
You can reach us at service@mycomicshop.com
View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection
Our Service
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I was finally able to get my trade comics to your downtown Arlington store on Saturday and, with the capable help of John, got them ready for transfer to your office. God, I love your store! People were talking about comics, games, the weather, and just life in general. I miss that so much down here in Round Rock. Your comic selection is so much better. I grew up on DC, but in the last few years I have come to enjoy the independents. Locally, even when I order some Dark Horse, Image, or heaven forbid, Virgin, G-fan, Moonstone, or Uncle Scrooge, I have a fifty percent chance of getting it. That is why I use mycomicshop.com for buying many of my new comics, and believe me, I buy a lot of them. Say Hi to John. He is a good guy and fun.
— Larry F., Roundrock, TX
Thanks for the great service time after time.
— Tim W., Timaru, New Zealand
Absolutely first class service. God Bless America!
— Anthony R., Hollym, United Kingdom
You guys are the best resource for comics period! Thanks for the great service!
— David F., Walnut Grove, MO
Dear Buddy, I greatly appreciate your prompt, fair handling of the matter and the genuine courtesy of your explanation. Once again, I find myself nodding admiringly at your manifest talents regarding retail customer service. I have been a happy mycomicshop.com customer for the past several years, and remain one today. Yours is, as always, the class act of comics retail.
— Kent O., Seattle, WA
Thank you for the excellent service! You guys always have the comics I need!!
— Cubby R., Brockport, PA
Great selection, great prices, and great service! What more do you want? The BEST online comicshop! You don't know what you mean to a man who can get comics only through your site. Thank you for existing !
— Crisan R., Oradea, Romania
Special sales and great service keep me coming back. Keep up the good work!
— David N., Rockville, MD
I also wanted to thank Beth for her help. She has been extremely curtious and helpful. I am very satisfied by your customer service.
— Buckley B., Fayetteville, AR
Hi Buddy, Your check arrived today. Thank you very much. I appreciate your prompt responses to my e-mails, your strict but fair grading, and your quick payment. It's been a pleasure doing business with you. By the way, I had forgotten it, but when I checked my records, I learned that back on June 27, 1977 I ordered a comic book from you in response to an ad in TBG #190. My notes from then states that the book arrived July 7, 1977, and that, "The book was in NM condition + well protected by cardboard + an envelope + tape." I've now sold almost all my collection, so we probably won't do business again, but it's been good to both buy from and sell to you.
— James G., Lexington, KY
Your packaging is really great and your service is excellent. My brother and I are collecting comics and we really want to thank you
— Elodie P., North Hollywood, CA
Mycomicshop.com and Lone Star Comics, provide the best online comic shop in the world! Awesome service and great packaging! My first choice is Mycomicshop.
— Tim W., Timaru, New Zealand
This is by far the best online comic shop I've ever dealt with. The customer service is excellent, shipping times are fast, and prices are great! Keep up the great work!
— James T., Edmonton, Canada
I just wanted to say that I love your website. Like a fool I gave away my comic collection when I was younger and didn't appreciate it as much as I should have. Now I am trying to build back everything I lost, and I am so glad you guys are here to help me with that. I have not encountered any other comic book (store or online store) that has the same efficiency or as an amazing collection. Thank you so much!
— Vanessa S., Bellerose, NY
I got your comics today and I'm thrilled at the great service Lone Star Comics provides. Everything is just great. You guys are the best!
— George B., Belleville, NJ
Your packaging is bulletproof.
— Thomas M., Melbourne, FL
I keep coming back for the magnificent service and great prices!
— Damien L., Gol Gol, Australia
Thanks so much for your excellent service.
— Devon M., San Francisco, CA
Buddy, I haven't had the chance to say "thank you" for helping me replace my collection which was lost when hurricane Katrina hit the gulf coast. Thanks to you I was able to replace almost my entire collection and at a lot lower cost than I expected to pay for the 550+ comics I ordered. Your website is the best in the business, hands down! And it was a hundred times easier to identify the comics I needed thanks to all your cover scans. As far as I'm concerned, there's only one comic store that has my business and that's Lone Star Comics. Thanks for helping me replace my collection! I look forward to doing more business with you in the future.
— Lt. Col. Kelly C., Hill AFB, UT
You guys have been on the ball with all my orders. Your store is very fast, has very good grading, and is overall pleasing. That is what has kept me coming back!!
— Ian D., Vinton, VA
I love your online store. Mycomicshop.com has great prices and service!
— Karen C., Colleyville, TX
I am a longtime fan of the site, an I love you guys. It's always a pleasure to buy comics from you, and the guys at the Plano store are always helpful!
— Sarah F., Richardson, TX
I've ordered from your site several times before, and I just wanted to say that you have an excellent selection and service. Keep it up!
— Adam C., Cross Lanes, WV
Great site and great service!
— Josh H., Pittsburgh, PA
Thank you for all of your help. You remain an excellent service, and I am passing the word along here in LA!
— David G., North Hollywood, CA
I had ordered these comics back in early January, expecting them to arrive in a reasonable shipping time (customs included). When they had not arrived by March, I wrote a concerned email questioning the status of my order. Your customer service was very receptive, sending me a second shipment to replace the first one I thought lost. However, a few days before it arrived, I had discovered my first shipment had not been lost at all, but had been signed for by a neighbor, who had forgotten to tell me of the package. I am returning the (unopened) second shipment to you. I also must thank you. As I have said, your customer service was friendly and tremendously helpful, writing back to me the same day as I sent my email. I have purchased comics from you before, and this experience convinces me more than ever of your reliability and professionalism.
— Lindsey B., Calagary, Alberta, Canada
Again, I can only rave about how much I love your website and service.
— Daniel R., Athens, GA
Hi Beth, I just realized that you are the Mail Order Manager. Therefore, may I say, YOU'RE DOING A GREAT JOB!!!!! Buddy will tell you of my high praise. I look forward to many more years of trading.
— James L., Oceanside, NY
Let me tell you I highly appreciate the way you handle the relations with your customers.
Sooner or later, I will send you another order for more DISNEY Comics. Best regards and "Long live the Lone Star State!"
— Thomas P., Mornas, France
Once again, thank you for an outstanding service.
— Mohamed R., Giza, Giza, Egypt
I'm very impressed on how fast, and in perfect condition my order arrived today at my home. I'm a huge DD fan, and thanks to you, I have now completed my collection with issues I've been looking for, for over 10 years. You provide such a good selection, and fair prices, as well as a friendly service and fast delivery.
— Cristian P., Santiago, Chile
Mycomicshop.com is very efficient, and with good prices too. Great job all around, I might have to dismiss my other distributors and just stick with you guys from now on when it comes to comics.
— Filip S., Koonawarra, Australia
Wow, what a pleasant surprise. I really appreciate this excellent service and consideration.
— Steve P., Ottawa, Ontario, Canada
I have to admit, your service always manages to surprise me again in the most positive ways.
— Markus Z., Muenchen, Germany
Thanks a lot. Mistakes are incredibly rare through MyComicShop, and that's why I keep promoting your site to everyone I can. I've got quite a lot of customers and other dealers that are using your site for orders, trading, or both. I can't say enough good things about the amazing system you set up, and I appreciate all the hard work all of you do to make sure that everything is always perfect with our order. I think one out of my two experiences with another giant mail order place was really horrible and assured I'd never use them again. I've heard the same from other customers, but at MyComicShop, I've had a handful of tiny mistakes out of hundreds of orders. That's an amazing ratio and you always go above and beyond to make things right.
— Rick S., Melbourne, FL
Hello. A while back, I e-mailed you guys about a mistake made in one of my orders, and I was a little harsh with the e-mail I sent. Nonetheless, you responded right away, and I received a replacement issue of one of the expensive comics I ordered, no questions asked. Quite frankly, you guys are the best comic shop on the Internet, and I've felt bad about getting mad ever since it happened. I always order from you guys, and the one time you made a mistake, I got angry. I apologize for that because there is nobody better on the net than you guys! In the past, I have bought from both you and your competitor, and it seems that your competitor screws up on my orders one out of two times, and just recently, I e-mailed them about some of the mistakes they made (and I was pretty nice about it), and in return, I received a very rude e-mail.
Since then, I e-mailed them and told them to take me off any of their lists, and I would never do business with them again. After that, it seemed as if a few e-mails came my way asking what they could do to make it up to me, and the best response would be, "Go away because you guys are nowhere near as cool as Mycomicshop/Lonestar Comics!" So in conclusion, I'll finally wrap things up by saying sorry again for the one time I was upset, and thank you for being the best place on the web to buy comics from! YOU GUYS RULE!
— Mike V., Sioux Falls, SD
Dear Buddy, Thank you for your offer for my 102 Strange Adventures. I accept your offer and am genuinely pleased to have done business with you. You exceeded my expectations in every way. Your grading was very fair, the offered amount was generous, and the overall transaction was expedient. I wish now that I had known about you before selling my collection at an auction. I'm SURE I'd have gotten more $$$$!
P.S. I'm glad that you have been so successful in the comics business. I remember you as being one of the "Texas Trio" and bought your fanzine (Star Studded Comics"?) in the 60's. Those were the days!
— Joseph M., Wichita, KS
Buddy, When I decided to sell my comic collection, my wife and I spent a lot of time browsing the web to find sites that buy comic books. There are a lot of them out there, but we finally decided to go with yours because it looked so professional, and seemed really upfront about everything. We even took your advice and asked around at local comics shops first, to get an idea of what the books were worth. From the ho-hum responses (and of course they wanted to pick them over instead of taking the whole collection), we decided to send them on down to you. Boy are we glad we did! I wasn't home when you called, so when my wife told me just now that you had made an offer for my comics collection, I was prepared for the worst (I'm a real pessimist). You could have knocked me over with a feather when she told me that your offer beat my best guess by about three times! I always loved my comics so, of course, they were valuable to me, but I sure never expected that they would be worth so much money! This has been a great transaction for us! We will definitely be recommending you to our friends!
— James S., , MO
I wholeheartedly endorse webuycomics.com as the way to go if you are looking for an efficient way to sell your comic collection for a great price. I had about 1000 comics from the 60's which I wanted to sell. I wasted a LOT of time with your competitor trying to do something myself and then saw Buddy's buy/trade cart concept and felt it was the way to go. Just to be sure, I took a stack of comics and ran them through his cart system and approximated what they would be worth to him. I then took the same comics to a dealer in New York which is close to me. After looking through them, he offered me less(and with the attitude that he was doing me a favor). I sent the same comics to Buddy and got three times his offer, the first of several sales I made to mycomicshop.com. The payments are sent super-fast and it is just a pleasure doing business with this outfit. I have received more than I had even hoped for when I was planning on doing the grunt work! Buddy is definitely the way to go.
— Mike R., , CT
I accept your offer. With regards to selling my comics, I appreciated your candor when I spoke with you. Your purchasing system was extremely easy to follow. Most of all, after several months of communicating with several "serious" buyers, that at the end of negotiations tried to lowball the sale, I found your offer more than fair, and I'm walking away without the feeling that I'm being taken advantage of. I will be sending you more books.
— Peter R., Baton Rouge, LA
Mr. Saunders, Thanks for evaluating my collection and giving me a good offer price. Local dealers I tried were amateurish and their offers were way low. You responded promptly, professionally, and fairly.
— Bob B., Long Beach, CA
Buddy, thanks again. Just to let you know your check arrived today. I'll be putting another deal together of old comics for you in the next little while. You guys have been very professional and honest to deal with. That truly is a rare event today finding good ,decent honest people to deal with. Most comic dealers want everything for nothing. You guys have rekindled my faith. I'll just leave it at that!! Another satisfied customer.
— Marshall B., Alberta, Canada
I accept your offer. Thanks so much for working with me to buy my comics. The process was easy and your communication was clear and timely. I would definitely recommend you to anyone I knew who had comics to sell.
— Kevin S., Buffalo Grove, IL
Buddy, Thank you for your prompt response. I am pleased to accept your offer. It was a pleasure talking with you on the phone. The information you provided was useful and authoritative. Selling you my entire lot at once was much easier than selling individual issues on my own. I am convinced that your offer is quite fair, and your shipping rebate is an added bonus. I enjoyed doing business with you.
— Richard B., Stillwater, OK
Sorry to admit it, but I'm no longer a comic book fan, though I was an avid reader back in the 60's. Fortunately for me, when I went off to college and the service, my mom didn't throw out my comics. After contacting a few comic book dealers in my area (St. Louis), I was disappointed in the offers for my comics. As a result I started surfing various internet sites and decided from the customer feedback that mycomics.com looked the most promising. Lone Star still offered over double what I thought they were worth. I talked to a representative on the phone (no waiting!). He was very friendly, honest, and professional. It has been a very enjoyable and rewarding experience selling to mycomicshop.com.
— James W., Saint Charles, MO
I want to thank you again for buying my comics. These comics were bought by my parents and willed to me after they passed. I think I just wanted to do something with them constructively as oppose to throwing them out. All of the comic stores/dealers that I contacted were not interested in buying the comics, and wouldn't give me much advice or direction. In closing, I'm glad that I was able to find someone like you that took the time to talk to me and explain in detail the particulars of this transaction. Again it was good talking to you and thank you for your assistance.
— Bruce H., Mechanicsburg, MD
Thank you again for this most recent trade, and for all of the other wonderful transactions we have had in the past. I sincerely hope we can continue to trade! Your courtesy, professional staff, and service are always welcome.
— Jordan N., San Carlos, CA
Hello Buddy, I have been pleased in every way in dealing with you, and I will be happy to give you a testimonial to that effect. My experience in dealing with Buddy Saunders was a pleasure. I found him to be honest, fair, prompt, and a gentleman in every respect. I would certainly recommend him for his opinion or services. I know you will be satisfied.
— Harry M., Blue Springs, MO
Dear Sirs, Sounds like a fine offer, pretty much in line with what my friend who owns a hobby shop said. So, I accept. Thanks for your help, fast response, and great service. When I decide to get rid of the next batch, you?ll be at the top of my list.
— Chris K., Holland, MI
I have rarely dealt with a more professional and responsive firm than Lone Star Comics. As a professional myself, it becomes so much easier to deal with people who one can tell are reliable, responsive, and honest. The process that was detailed to me was followed to the letter, and the price offered was certainly in a marketable and fair range, reasonable, and thorough. I wish that dealings with other firms were as good and easy, and with such clear procedures. I would have no problem recommending Lone Star to anyone else.
— Las P., Bridgewater, CT
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