Customer Feedback

You can reach us at service@mycomicshop.com

View by feedback type: All Feedback, Buyers, Sellers, Our Service, Selection

Satisfied Customers

Buddy, I want to say how happy I am with the Lone Star Crew. I have completed over 16 buy/sell transactions with you and I came away impressed. I have been collecting and trading comics over the last 40 years and that is saying something about your service.
— Phil H., Corona, CA

Thanks Buddy. I'll accept the cash offer. I wasn't sure what to expect, but your grading is good and your offer is fair. You offered me as much for this small lot as my local shop offered me for my whole collection! I'll be sending you more comics soon.
— Mark K., Seattle, WA

As I mentioned to Matt G. (who graded my comics), your service is EXCELLENT! The trade/sale element is outstanding in it's convenience and opportunity to learn more about the grading process. Will definitely help in future dealings with you and in my evaluation of books for ALL my contacts! Thanks for all, and I approve this trade/sale!
— Wes H., Phoenixville, PA

I just received my first shipment from Lone Star Comics. What can I say but that you guys run a brilliant store! Your website is the most user-friendly I have come across. From searching through your vast stock to completing an order, everything is simply laid out and effective to use. Packaging is another strength. My shipment came half way across the world secure and undamaged. You guys could teach Amazon a thing or two. Finally, your customer service is brilliant. For example, two of the items shipped had defects and Beth, who I e-mailed with questions, was quick to respond, courteous and extremely helpful. The situation was rectified quickly and beyond my expectations. I didn?t realize customer service still existed--it is something of a rarity these days. I will definitely shop from your store again.
— Leon G., Adelaide, Australia

Hi again Mr. Saunders! (I'm beginning to feel like your e-mail pal) LOL! Thank you for the offer, and yes, I accept. I truly appreciate you and your staff. Your offers for each of the lots I've sent have been far better than the offers made by anyone else my father and I contacted. Again, thank you, and I hope everyone has a great weekend!
— Terri S., Pikesville, MD

Buddy, I wanted to let you know that I purchased and received an order from your store earlier this week. The packing was just as sound as you described. My order consisted of backing boards, bags, and comics. All came through without damage, and all comics were in mint condition. By the way, I received a 'canned' response from the other company when I asked why their prices were so much higher. Having seen your prices and now your comics first hand, you have won yourself a repeat customer. I see no reason to pay a higher price at the other store when your shop sells the same product at a better price. Great job, Buddy and crew! Thanks again for all of your time and for taking time to answer my questions.
— Patrick M., Neola, IA

You sure do have my future business. It's so nice to know I am valued as a customer. I appreciate the fast customer service and personal responses that I always receive from MyComicShop. And congratulations on the new web site. It is certainly a success!
— Ray M., Saint Charles, IL

This is a remarkable buisness! I cannot stop ordering from your site! My childhood is all flashing back to me every time I see the Swam Thing comics or Hulk, and then I can actually buy them and relive those great memories I had as a young boy reading comics with his dad. Thanks for running a site with the best prices EVER! I cannot believe the prices no matter how many times I order. They are beyond exceptional! One day when I have children they will inherit the fantastic titles I bought from your MARVELous site!
— Austin B., Springville, NY

Buddy, Just a quick note to thank you for Thursday morning's phone call regarding the comics I wanted to get to you for trade credit. As I mentioned, I've used your system before and always have found the directions for selling or trading very simple and clear, but even so, it was refreshing to get a call in response to my email and to speak to a human being! As you said, we often consider email messages the best, fastest way to communicate, but if the telephone had been invented more recently, we'd feel otherwise. The whole process couldn't have been smoother. I'll be online again at mycomicshop.com as soon as my trade dollars are posted to my account. Again, thanks for making everything so simple. Hope you're having a nice weekend!
— Kyle H., Dallas, TX

Hello Buddy, I accept your offer on my comics. I am very pleased with your offer and the speedy and professional way the transaction was handled. If I have any more comics to sell in the future, I will deal with your company exclusively.
— John T., Edinburgh, IN

Buddy, I accept the offer!!! I will send a lot more of the comics in the next couple of weeks. I have a great deal of early DC's and Marvels' that I am willing to sell. And yes, your offer is fair and it does beat the local offer I received. I tried other potential buyers. The one thing that seems to be constant is that no one gets back to you. Or they make promises that they will get back to you and never do. I had one vendor make an appointment with me and never showed up or called. And then I saw your system which is very easy from start to finish. And, once again, I can't help but be grateful for your quick and detailed responses. Thank you very, very much. I have one question: Are the white comic boxes secure enough for shipping? Have you had any problems? If not, I will probably ship my next collection in one of those. All of these comics are old, so any special packing tips would be appreciated. Thanks again, and I look forward to doing business with you for sometime to come.
— Dan W., Somerville, NJ

We have had only great experiences ordering back issues from your excellent website in the past six months, which we will continue to do in the future. I have been greatly impressed with your customer service, packaging, fill rate and not the least your expediency.
— Mikkel F., Copenhagen, Denmark

Dear Mr. Saunders, I am quite amazed by the personal response I received from you. A quick personal response is just one of those things you don't see much in an online business anymore. I know from shopping around that you guys most certainly run the best comic book site out there. By far, mycomicshop.com has the best prices and selection. I recommend your site to all the other avid comic readers I know. Thanks again!
— Zachary D., La Jolla, CA

Hi Buddy, Do you have staff and/or yourself working seven days a week? I'm always amazed at how quickly these offers are processed. Also, I started doing subscriptions and Jacinda is just doing fantastic at fixing any problems I might have. You must have a great crew working for you. I greatly appreciate everything done to help me.
— Ed W., New Hartford, CT

I called and talked with Buddy on the phone before I sent my comics for an offer. I was pleased with his honesty and candor. At his urging, I retained one comic from the box that I really love, Fantastic Four #50. I'm so pleased with Buddy's offer. I was hoping for about $175 and expecting to hear $75. Lone Star's offer of $318 totally floored me in a great way, because I didn't expect to get what I thought they were worth! I gladly accepted the offer and will do business with Lone Star again and soon.
— Rick D., Rochester, MN

Buddy, Thanks for your quick response. Thanks again. It has really been great working with your company. It's not often that you come across a company that is so efficient, fair in grading, and that has such wonderful customer service. Keep up the sensational work!
— Sue S., Lakewood, OH

Buddy, Offer accepted. I have now dealt with you six times through your buying/trade service and am more impressed each time I finalize a deal with you. Am thoroughly thrilled with your fair grading and integrity. Whether trading for credit or selling outright to Lone Star Comics, each transaction has been prompt, smooth and hassle free. I look forward to doing business with your company well into the future. Many thanks!
— Daniel G., Salt Lake City, UT

Great price and unbelievable selection! I know where I'll be getting my comics!
— Russell E., Medford, MA

Asher, Thanks so much for your assistance. Your quick handling of my problem reminds me of why I've been buying from Buddy for years. My very first mail order purchase was from him thru RBCC (Rocket Blast and Comic Collector) about 40 years ago when I was about eight years old. Thanks again.
— Carl B., Evergreen Park, IL

Buddy, I just wanted to thank you for contacting me directly. I am inclined to think that the percentage of business owners/businesses that actually respond to their customers is in the minority, so I very much appreciate the fact that not only did you respond, but that you obviously spent time considering my letter and responding to it. I would like it to be known that your website is outstanding, and is a primary reason I am active in reading and collecting comic books again. It's very convenient for me to look up any comic I can think of, get a picture and some background on it, and know that I have a price up front, and that it is a fair one. While I appreciate traditional comic book stores, I no longer frequent them as I get better pricing, service, and availability through you. I certainly understand the situation regarding the increase in gas prices, and how they have an affect on everything - I travel throughout New Jersey for work, and my reimbursements through work don't even cover the gasoline anymore. Thank you for respecting my opinion on the shipping changes, and thank you for really caring about your customers.
— Garry D., Colonia, NJ

Thanks, Buddy. You run the absolutely best (hands down) comic business in the nation. You can count on this loyal customer being with you for years and years!
— Joel P., Milford, OH

I have been a comic book collector for the better part of 17 years and have been a customer of Lone Star Comics since at least 1994; that's the earliest dated receipt that I've found. The reason I'm writing is because I just finished a semester at University of Texas at Arlington and as I now have time to kick back and relax for a couple weeks before the summer sessions start, I thought I would take some time to share with you some things I've noticed in regards to your company in comparison with some other comic specialty stores that I've had the opportunity to visit. Beginning a couple of years ago, about the time I started college, I began to casually research the different aspects of your company and your competitor (whose name escapes me at the moment). I'm an accounting major at UTA and have always naturally been fascinated with studying the inner workings of companies in certain avenues of business. Of course, since I'm an avid comic collector, I particularly enjoy researching the inventory pricing strategies of your company (I know it sounds unbelievably exciting, but it's interesting to me anyway). At any rate, I'll come right to the point. As a consumer with limited discretionary income, I'd like to point out that one of the greatest aspects of your company is your ability to cater to your customers by offering a wide variety of books at reasonable prices. This point is one of the most important that many comic book retailers overlook. There's little reasoning behind having a great assortment of golden, silver, bronze, and modern age books if they are priced out of the range of their intended audience. My biggest pet peeve is receiving emails about how some retailer just closed a huge deal, purchasing hundreds or thousands of great comics at ?bargain basement? prices, but who doesn?t pass those savings along to the end consumer. So I began wondering how LSC can offer books at prices that are at times as low as 1/3 the cost of other retailers that are the same size or larger. In fact, as far as silver and bronze books are concerned, I don?t believe I?ve seen better prices, particularly on your lower grade silver age and bronze age books. At this time in my life, these books are particularly important to me because while I may not be able to afford, say, ASM #120 in VF, I can usually scrape enough together for a copy in good, or even fair. Some collector?s may find collecting these lower grade books unattractive, but there are some books that I?d rather have in lower grades than not at all. Posed with this price difference dilemma, I started researching price fluctuations on specific titles between Lone Star Comics and those guys in Colorado. Much to my surprise, I've found but one (that's right.....one) example where your neighbors to the northwest have offered a book at a lower price than you. However, in all fairness, this particular comic was being offered at 40 or 50% off its regular price, which was just slightly below the regular price shown on your website. Now, I've taken into consideration that I predominantly collect mainstream (Marvel, DC) titles, and therefore have not spent much time in comparing titles of independent books. However, I feel that my research has provided me with sufficient evidence to make a cohesive argument that LSC has provided its customers with great books at great prices all the time because you care about your customers; not just for two weeks during the Christmas season or over Thanksgiving break, or because you feel you need to liquidate some of your slow-moving inventory. It needs to be said that the point of these findings is not to highlight the flaws of other comic retailers, or to present their business in a bad light. I?m sure that they do their best to offer their customers merchandise at a price they feel is fair. The point is to tell you that the savings that you offer the consumer on a daily basis have not gone unnoticed. I realize that there are numerous costs included in preparing a book for sale; cataloging, salaries, transportation, inventory holding costs, profit margin, overhead, and a ton of other considerations that go into determining the price of a back issue. With all this in mind, I greatly appreciate your efforts to offer these books, regardless of their condition, at affordable prices. Lastly, I would like to take the time to thank all of the employees at your offices, and in your stores (especially Mel from your Hurst store and Jacinda who oversees your subscription service department). They have helped me on a number of occasions, whether it concerned finding a specific new comic or back issue, or accommodating my collecting needs while I was away at school, and therefore couldn't just walk into one of your stores to pick something up. I would also like to thank Buddy who, on one occasion, helped me with a specific problem. All of you, mentioned above or not, have helped make my comic collecting experience a very enjoyable one, and in doing so have created a customer for life. Keep up the good work, and thanks for not forgetting the most important ingredient in making a business successful; the customer.
— Richard R., Fort Worth, Texas

Dear Buddy, Your site is the greatest! I say it every time, but let me give you a little background...I've lived in a small town in California for 20+ years and as a young boy spent most of my hours digging my grubby little hands through the long boxes of comics at the only local comic shop. The chain-smoking shop owner would sit idly by with a look of "you gonna buy anything or just touch all of my comics?" Of course I would spend my weekly $3.00 allowance on an issue of my choice and spend my change on a game of Mortal Kombat and one cent Frooties (flavored Tootsie Rolls). These trips created my love for all things comics. As years went by I bought comics, comic cards and even pogs (hey it was a popular fad). Anyways, that comic shop came and went and it was four years before I saw another shop which was gone after only a year. Since then my only source for comics was the bent-up rack of comics at the grocery store which, like the local girls, was very limited and very out of shape. It was about ten years before I started collecting comics again. I started shopping on E-bay; nothing is wrong with E-bay but the grading of most of the sellers was very sketchy. I quickly got discouraged. Then one day I saw your ad in an older back-issue of a Marvel comic. I gave mycomicshop.com a try and was more than satisfied. I spend 50+ dollars every month trying to complete about a five page list of back-issues. And very other month I search through your "want" list to sell some of my extra issues. With the trade credit money I buy another month's worth of comics and the cycle continues. I've been shopping with you guys for three months and truly enjoy how easy it is to find what I'm looking for. I also enjoy the cheap prices, availability, and how tightly the comics are packaged (not to mention free shipping with a $50 purchase). I was so satisfied that I felt compelled to write you this long letter. Until comics are no longer printed make mine mycomicshop.com!!!
— Matt T., California City, CA

Buddy, Thank you very much. Not just for the correction, but for the promptness of your reply. At every opportunity, your operation has always demonstrated class and professionalism. That's why yours is the only web site I recommend if someone asks me to name a good place for buying back issues online. And I have used several in the past. You're the best in the business. Thanks again.
— Anthony P., San Mateo, CA

Your selection is succulently eclectic, your customer service is as efficient as it is affable, and your prices/sales simply can't be beat! I didn't think it was possible for me to enjoy comics more than I already do, and your shop makes that possible. Thank you so much. Three cheers for the people and staff who make Lone Star what it is, the best!
— Mary S., Stow, OH

Dear Buddy, Just wanted to say it was a pleasurable experience doing business once again with Lone Star Comics. The offer you made for my comics was more than I expected and I really appreciate it. The whole transaction of selling my comics was made easy by you folks at Lone Star Comics from beginning to end. Hope to do business again!
— Neil M., Charleston, WV

Dear Buddy, Thank you very much for decent offer and I accept. Look for another box and package for you to inspect next week. Thanks again! (21 sales to Webuycomics.com so far!)
— Daniel H., Detroit, MI

I am sending another group of assorted Marvel comics under Sell/Trade Option #1B (pre-1980 comics). This group of comics includes the following issues (seller listed 300 Silver Age issues). I previously shipped a batch of pre-1980 comics to you back in December and was very satisfied with the transaction. Thus, I went ahead and shipped these comics in 2 boxes out to you via UPS.
— Neil M., Charleston, WV

Buddy, Thanks for all your support. I have Spiderman 121 on my want list along with about 8 other titles. I'm down to filling the final holes in my collection, so no more big purchases, just one's and two's here and there until I get my collection complete. I want to thank you again for helping me get back my collection, making it better than it was before, and actually getting me excited about comics again. When I get back to the states I am looking at starting to buy new comics again, and allowing my son to buy a few titles (he's eight years old). When it comes right down to it, I looked at your competitor's web sites and prices and they just don't compete. You are the leader in the industry right now--your other competitors don't hold a candle to you. Hopefully, you son Conan will continue your legacy when you decide to hang up the business gloves and go into comic retirement. But I hope that day is a long way away. Till then, however, make mine Lone Star comics! Take care and thanks again, and a special thanks for sending comics to the troops over here. That's the best part of this deal hands down. Your friend and loyal customer.
— Kelly C., Hill AFB, UT

Buddy, Thanks for sending the online selling and trading instructions in reply to my email last week. Offering my comics for a combination of cash and trade has indeed been a very easy process so far!
— Kyle H., Dallas, TX

Buddy, Thanks for your offer on my comics. I'm glad to accept it. I think you were very generous in both your offer and your grading. I have a few more comics to sell and as soon as I get my list together, I'll contact you. Thanks again!
— Steve P., Alta, Iowa

Dear Mr. Saunders, I just wanted to drop you a line to thank you for your help on Wed. of this week. I am a new user at mycomicshop.com, but I have already placed two orders and plan on placing many more. Thank you very much for being so nice; it meant a great deal to me. I really do believe that you have the best site for purchasing comics, your prices are fair (to say the least), and the comics I received were in immaculate condition. At this time I am greatly anticipating the arrival of my second order. It contains Deadpool's first appearance, something I am more than a little excited about. I am also very much looking forward to conducting business in the future. Once again, thank you very much. God bless and have a very Merry New Year.
— Barton S., Concord, NC

I'm really, really pleased with my orders (our orders, really--most orders are for me and three friends). I haven't really used other online comic shops often before, but I can't imagine another store as good and honest as yours! Never felt the need to look elsewhere after I discovered you. The only thing I can possibly blame you for are three long boxes full of past orders that I still have to READ - oh yeah, right, I'm supposed to do that as well..... :) Take care and all the best.
— Roger S., Den Haag, Netherlands

Buddy, Thanks for the quick reply. Yes, I think that I will take the online trade credit. It makes more sense for me because I would have just spent the money on the on line store anyway. Thanks again for the very fine offer and transaction. If there is any better comic book dealer online in the world I would like someone to show them to me. You guys are absolutely the best! I hope that you and yours has a very Merry Christmas!
— Phillip Y., Temple, GA

Hi, Buddy, As always, your offer for my comics is more than generous. Thank you very much. I'll just wind up here by saying I'm very happy to be associated as a friend and a customer with you and Lone Star, and I hope to remain so even after my comics sales to you run out (which is still a ways down the road). A very Merry Christmas to you and your family, and may the Lord bless you all in the coming year.
— George T., Montpeliar, VA

Buddy, I am writing to let you know that I just received my first check from you guys. I want you to know that I have nothing but kudos for you and your team at Lone Star Comics. We may have had a few initial speed bumps which were caused by my absolute ignorance to the process, but I am very pleased to report that we are on track now. I appreciate you taking the time to explain how you do business, and I look forward to sending you comics for years to come. Quite honestly, that is about how long it will take me to go through all of the stuff I have!!! Thanks again for your patience. Lone Star Comics is by far the best comic book site on the web. You guys are also one of the best run businesses I have ever seen!!!
— Allan C., Southhampton, NJ

Hi Buddy, Thanks for the quick processing and shipment. This book has been #1 on my want list since the day it was published, and I can't wait to see Little Nemo in FULL size! Once again, I appreciate you taking the time to talk with Steve and get me matched up with this copy. You and your staff are hands down my favorite comics folks to deal with. Until next time, take care and thank you again.
— Scott A., Lincoln, NE

I would like to go on record as sayinig that you guys are the best comic book store I have ever found in my 20+ years of collecting! No hassles, no problems, good back issues sale prices, excellent customer service, and now I find out: A great trade program as well. You can bet if I lived near enough to commute to your store, I would be there every Wednesday. As it is, your subservice plan is excellent. Well done, friends.
— Graham G., Lawrenceville, GA

I gotta tell you, you're pretty much going to be the only person I sell to in the future. Your offer came in about $200 over the next highest offer when I sent you the Amazing Spider-Man books last month, and you offered $300 more than the other four folks I talked to regarding this latest grouping. So, yes, I will more than happily accept your offer for my Golden Age lot. I also have a few friends who I know are thinking of selling their books as well and I will definitely guide them in your direction. As always, a pleasure doing business with you.
— Jon D., Westminster, CA

Again, Buddy, my thanks for your kind note. How you, with a company as big as yours, can still provide personal attention is a marvel to behold. Thanks again from a loyal customer and now an even bigger fan.
— Jordan N., San Carlos, CA

I have used the mycomicshop.com site for many purchases over the last few years and have been completely satisfied with all my orders. I can't say that for your competitors. I will continue to order from you in the future.
— David S., York, PA

Hi Buddy, Hope all is awesome with you and yours. Andrew did a quick, very fair processing of my latest trade (please thank him for me.) Next batch is already 200 to 300 hundred pounds; expect those to ship beginning of next week. Also, I have a new convert to the "Comic Cult of Buddy." Pete, a local retailer I've known for a while, is very excited about using your system as a way to profit from his overstock. I explained how shifting his eBay listings to you would, on the whole, simplify and enrich his cash flow more than the hit and miss nature of eBay. He's good people, and after taking him on a tour of your online trading system, he was so excited he could barely wait to get started. Interestingly, as a dealer, I expected him to go for the cash option, but the fanboy in him took over and he started checking through your Silver Age Green Lantern listing to complete a personal run. There's a little bit of the Comic Book Guy in all of us.
— Howard M., Summerset, NJ

Your offer as usual is more than acceptable. You and your guys are very generous in your grading and estimates. It is always a pleasure, never a hassle.
— George T., Montpelier, VA

Trading with Lone Star Comics couldn't have been any easier. Not only did I get much more in trade than I anticipated, but I now get to fill holes in my collection with more of your high quality stock. I will be a customer for a very, very long time!
— Joel P., Milford, OH

I got my order from you last week (25 comics). I must say I was quite pleased with the grading. Most were spot on with a few being a half grade below on the 10-pt. scale, which is always well within reason. I suspect we'll do quite a bit more business. Thanks again for some exceptionally well graded material!
— Glenn M., Greenwood Village, CO

Because of all the Super Hero movies that have been out over the last few years, I was prompted to pick up a few of the newer comics while at the grocery store. It had been 16 years since I last looked at a comic book and I was really shocked to see how much things have changed in that time. It really made me long for my old childhood collection again and how great it would be to be able to go back and reread them. I decided I wanted to collect them all again. I did an online search just to see what was out there as well as looking on E-bay. I found a few places that sold back issues online including your company. After doing some research, I found E-bay to be too expensive and untrustworthy. I also found that only two companies stood out from the rest?yours and one other. I decided to test you both by placing an order with each. Even though I placed an order with your competitor first, I got your order a day before getting the other one. In a price comparison it was no contest. Your prices were so much better even when I used a discount code on the other site, and didn?t use one on your site. At that point I knew I had found the place from where I would rebuild my comic book collection. Your selection, price and service are just too good to go anywhere else. I also found that your grading was better than your competition?s. I also like the fact that a lot of your ?Near Mint? appeared ?Mint.? And your ?Very Fine? appeared ?Near Mint.?
— Eric M., Fort Walton Beach, FL

Buddy and the team at Lone Star Comics are tremendous! Everything that they describe for themselves is true. Buddy was very thorough in describing the process for buying my comics and in assisting in any way he could. All activities, shipping and grading were done in the promised time frame and gave very favorable results. The offer from Buddy was about twice what other companies had previously offered me. I heartily recommend Lone Star Comics for everyone looking to receive a fair deal! Thanks again for your help!
— Ray H., Avon, Ohio

Dear Buddy, Thanks for the payment for the last two boxes. They are the last. I've emptied the bookshelves and am preparing to move to Staten Island, New York in June to be near my family. Thank you for making possible the satisfactory disposal of my husband's collection. He really loved his comics and after he died, it was a big problem for me to find a way to respect his love for them and yet to empty the shelves. You made it possible to do this in an easy way. Now others will enjoy his collection. It was a true pleasure to do business with you, and I would happily recommend Lone Star Comics to anyone interested in collecting or selling comics.
— Mary N., East Hampton, CT

I am a very satisfied customer. I was skeptical at first though; buying comic books online was a very big risk. You don't know if what the person advertises is in the same condition you think it should be in. Do they really even have the books they say they do, etc.? I felt very nervous when I made my eighty dollar purchase (for a kid in college that is a small fortune). I was so pleasantly surprised when I got my order today. Everything was there in the shape you advertised it to be in. Great prices, great selection, quick shipping practices. You have just created one very happy customer. In fact I'm compiling my next order right now. Thank you so much for the great books.
— Adam S., Tulsa, OK

HI Buddy, I LOVE your sight - it contains a wealth of information and is so easy to access. Thanks for everything. Mycomicshop.com has been and will continue to be the ONLY place I want to buy and trade from/with on the internet. Take care and congratulations to the U of Texas and to the Texans who will get the incredible Reggie Bush.
— Jordan N., San Carlos, CA